-Please ensure you fill out the shipping information correctly during checkout. Your information will be sent directly to our cooperated shipping agency.
-We offer shipping via UPS/DHL/FedEx and your package should arrive within 5-7 business days. Please note that due to the complexity of international logistics, we may not be able to ship our products to certain countries or areas.
-Our products come with free shipping, but you are responsible for paying local taxes and customs duties. If you fail to pay local taxes or customs duties, or cannot complete the clearance on time, the customer should be responsible for any additional loss and costs.
-Before using your miner , please make sure to check for any deformities or damage, as well as the fans are functioning correctly or not. Additionally, listen carefully for any abnormal sounds and check if the heatsink is securely attached.
-Ensure the ambient temperature remains within the range of 10-35 °C and the ambient humidity below 65%.
-Maintain a clean environment to prevent the entry of dust, hair, catkins or other objects into the miner.
-Ensure a stable voltage supply and do not plug or unplug cables while the power is on.
-Customer must not disassemble the miner without prior permission from Goldshell After-sales Team. Warranty service won’t be provided if the miner or other components are crushed or damaged due to improper conditions.
Payment Policies
We exclusively accept USD Bank Transfers for payments and do not support Debit/Credit cards. If you require assistance with USD Bank Transfers, kindly reach out to a Goldshell Team member for guidance: [Contact Goldshell Team]
Processing & Shipping time
Orders are processed in the order they are received. Typically, shipments are dispatched within 14 business days upon full payment, unless otherwise indicated on the product page. International shipping usually takes around 10-15 business days.
Prepare for Setup a Miner
When purchasing a miner machine, ensure you have acquired a PSU with 6-pin cables, an Ethernet cable, and an AC power cord. Remember to set up Ethernet and a mining pool as well.
