Dear valued customers,

We are writing to inform you about an important update regarding the repair service for SCBOX, SCBOX(WIFI version), and KD6.

As of Mar 14, 2024, we regret to announce that the repair service for SCBOX, SCBOX(WIFI version), and KD6 will be terminated. After careful consideration, we have made this decision based on several factors, including the availability of replacement parts and changes in our service offerings.

Please note that this termination applies specifically to the repair service for SCBOX, SCBOX(WIFI version), and KD6. Other products and services remain unaffected, and our team will continue to provide support and assistance for those.

We understand that this news may come as a disappointment to some, and we apologize for any inconvenience this may cause.

If you have any questions or concerns regarding this termination or require further assistance, please don’t hesitate to contact our support team. We value your business and appreciate your understanding.

Thank you for your continued support and trust in our products and services.

For more information about EOS, please check our after-sales terms.

Sincerely,

Goldshell Customer Support Team